Even though in 2018 2.5 billion people used smartphones, the office phone is still a staple in any business. It helps each employee or partner communicate effectively throughout the office.
Today’s office telephone systems are much more sophisticated with the introduction of the internet and are used for much more than chitchat. But when you’re choosing a telephone system for the office, what should be some key elements? Let’s explore some things to remember while shopping for a phone for your business.
1. Assess Your Business
What type of business do you run? How important is it that employees stay connected? Is it a small business or a large corporation?
Determining the type of business you have and what you need to accomplish is the blueprint for establishing the phone systems that will work best for your company and meets your needs.
2. Landline or Voice Over Internet Protocol (VoIP)
Deciding the connection is next, and there are a few significant differences between a landline and a voice over internet protocol or VoIP.
A traditional business landline phone is still used and serves many businesses today. However, they are becoming increasingly outdated. Landlines use the copper wiring from the telephone company.
A VoIP uses the internet to connect. More and more companies are turning to these phone systems because it’s more cost effective and easy.
3. All the Features
Who loves to push buttons? The features of a phone system are one of the most important decisions you can make! It directly affects how you’ll communicate with everyone else.
Many popular features are voicemail, screening calls, voicemail to text, and many others. Also, it’s essential that all employees stay connected and some companies offer other features like conference and web calling for online meetings, instant messaging, access to schedules and more. Be sure to inquire about what features and services are offered before purchasing.
4. Smartphone Capabilities
Some systems allow apps to be downloaded onto smartphones. These apps allow employees or partners to stay tuned in to what’s happening at the office. They’re even able to make phone calls or receive text messages so they can respond promptly if need be.
The smartphone apps work best with a VoIP system.
No decision-making about phone and networking systems is complete without determining the cost. When speaking to a company to hash out the price, be sure to ask about installation costs, monthly fees, equipment, and any licensing fees.
Overall, the cost of a new phone system could run you thousands of dollars and will fluctuate depending on the size of your company, needs, features, and type of service you want.
New Telephone Systems: Which One is Calling You?
Choosing a new telephone system for your business is important to keep the level of communication consistent while running a successful company. It’s not a decision to take lightly, as you will most likely be using it for years to come.
Are you looking for more tips to help you run your business? Check out our page here for all you need to know!