PLDT is set to introduce new digital services that will cash in on both the offshoring and outsourcing industries. In a statement the company revealed that, “while the industry has experienced a decrease in employee turnovers, it remains one of the biggest challenges that the O&O companies face.”
In an attempt to address these challenges, PLDT Alpha Enterprise will introduce several innovative digital services that equip enterprises with the tools that helps in maximizing operations and in preparing for the digital age. To aid in boosting engagement and retention of new agents, SafeZone, Smart Ads, and Takatack Rewards are included in the aforementioned services.
