8 Important Questions to Ask Before You Start Selling Products Online

Thanks to the internet, selling products online has become a lucrative venture for many entrepreneurs. The ability to reach a global customer base and operate from the comfort of your own home has made e-commerce an attractive option. However, before diving headfirst into online selling, it’s essential to ask yourself some crucial questions to ensure you set yourself up for success. In this article, we will explore eight important questions you should address before embarking on your online selling journey.

Net Profit: A Guide To Selling Products Online
Net Profit: A Guide To Selling Products Online

This table provides a concise overview of the key considerations for each question, serving as a handy reference guide during the planning phase of your online selling journey.

8 Questions to Ask Before Selling

What products or services will I sell?Identify market trends, align with expertise and passion
Who is my target audience?Define your audience, conduct market research
How will you differentiate yourself?Define unique selling propositions, develop branding
How will you handle logistics?In-house or outsourced fulfillment, efficient shipping
What platforms or channels to use?Evaluate online marketplaces, consider independent website
How will you market your products?Develop a comprehensive marketing plan, utilize various channels
What is your pricing strategy?Determine pricing model, consider costs and competition
What are your legal obligations?Understand local/international laws, comply with regulations

What products or services will I sell?

Determining the products or services you plan to offer is the first step in launching an online business. Consider your expertise, interests, and target market. Conduct thorough market research to identify potential demand and competition. Choose products that align with your passions and have the potential for profitability. You can also think through needs that aren’t being met and how you can use a product or service online to meet those needs.

Who is my target audience?

Understanding your target audience is vital for effective marketing and product positioning. Ask yourself who would benefit the most from your offers. Discover and define their demographics, interests, and pain points. Create customer personas to get into the weeds of who the people are who will buy your products. Tailor your marketing strategies and product features to cater specifically to this audience.

How will I differentiate myself from the competition?

The online marketplace is highly competitive, so it’s crucial to identify what sets you apart from your competitors. Define your unique selling proposition (USP). Highlight the aspects that make your products or services different, whether it’s superior quality, competitive pricing, exceptional customer service, or innovative features. Maybe you have a cause that you also support. These can help you connect with like-minded customers who will appreciate your perspective as well as want to buy your products.

How will I handle inventory management and order fulfillment?

Efficient inventory management and order fulfillment processes are essential to ensure smooth operations. Consider whether you will handle inventory in-house or opt for drop shipping or third-party fulfillment services. Evaluate the scalability of your chosen method to accommodate potential growth. Many people use Amazon nowadays to help manage order fulfillment. They find customers for their products more easily when they leverage Amazon keyword generator tools and implement their findings into their product listings.

What e-commerce platform should I use?

Choosing the right e-commerce platform is critical to your online selling success. Research and compare different platforms based on factors like pricing, ease of use, available features, scalability, and integrations. Consider popular options like Shopify, WooCommerce, and BigCommerce, among others. You can also integrate selling tools into a WordPress website. No matter which platform you choose, you’ll need to focus on SEO, keywords, and other online-selling best practices.

How will I drive traffic to my online store?

Having a well-designed online store is not enough; you need to drive traffic to generate sales. Consider various marketing strategies, such as search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, social media marketing, influencer partnerships, and email marketing. Develop a comprehensive marketing plan to attract potential customers. A comprehensive marketing plan will help more people find your products and encourage more sales.

How will I provide excellent customer service?

Customer satisfaction is paramount to online selling success. Determine how you will handle customer inquiries, complaints, and returns. Consider integrating live chat, email support, and clear return policies. Provide timely responses and personalized interactions to build trust and foster customer loyalty.

How will I measure success and track performance?

Establish key performance indicators (KPIs) to measure your success and track progress. Evaluate metrics like website traffic, conversion rates, customer acquisition costs, and average order value. Regularly analyze these metrics and make data-driven decisions to optimize your online selling strategy.


Embarking on an online selling journey can be a fulfilling and profitable endeavor, but it requires careful planning and execution. By asking yourself these eight important questions, you’ll lay a solid foundation for your online business. Remember to thoroughly research, adapt to changing market trends, and continuously improve your strategies. With dedication, perseverance, and a customer-centric approach, you’ll be well on your way to online selling success.

FG Editorial Team
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