Productivity is one of the most important factors for a small business. And, when it comes to productivity, there’s nothing more important than your employees. Employees who are happy in their roles and given the right tools to get things done efficiently are more likely to be productive than those who are not. And, often all you need to do is make some small changes to the way things are run in your workplace.
Implementing the following tools and strategies will give your employees everything that they need for a productive, efficient workday every day.
#1. Use a CRM System:
Building strong relationships with your customers is hugely important and something that every employee should view as a priority. Today, customers need to feel that they are being treated as a human, rather than just a number in order to feel loyal to a brand. Using a good CRM system will allow you to use data analytics to discover more about what your customers need, want, and prefer in addition to their main pain points.
As a result, you can make more accurate, customer-centric business decisions. If you’re using a CRM system in addition to other apps, invest in a contact sync app so that you can keep all your leads and customers in one easy place and access the most up to date data when you need it. You can use PieSync if you’re looking for a product that does this. PieSync is a program that allows you to sync contacts and other data, helping to improve efficiency and productivity amongst your workforce.
Trying to do everything by yourself, particularly when you’re running a small start-up, might seem like an economical decision. However, placing too much focus on small tasks can lead to less time to spend on important things. Delegation may come with an element of risk, but doing so will free up your time to focus on important business processes, rather than sweating the small stuff.
Processes such as HR, payroll, SEO, website development, content creation, marketing and more can be delegated to separate companies, freelancers or employees.
#3. Improve Workplace Conditions:
Sometimes, it’s the little things that can make a huge difference to productivity at work. For example, the temperature in the workplace can have a bigger effect than you may realize on your employees and their ability to focus.
Ideally, a comfortable working temperature is between 68-70°F. Keep your workplace temperature within this range to avoid distracting from concentration. Make sure that both the heating and cooling systems are working well for when the appropriate season comes around.
#4. Focus on Improving Employee Satisfaction:
Building good relationships with your employees will, in turn, lead to them building stronger relationships with your customers. In addition to being more productive, satisfied employees tend to provide a better level of customer service.
So, it’s a wise idea to invest time into improving the employee experience and boosting satisfaction levels. Employee incentives, rewards and team-building events should be regular occurrences. And, make the workplace a great place to be.
If you found these tips helpful, we’d love to hear your feedback in the comments.