Itai Hirsch, CellSavers’ co-founder, got the idea for his company after he’d broken many of his smartphones and tablets.
CellSavers works like Uber except it is for smartphone repairs. The platform connect its users to technicians who can come to them and repair damages on their smartphones from broken screens to faulty batteries. The company aims to bring technicians to the users within 30 minutes. Currently this is the average response time for the users in New York City. CellSavers use real-time match-making algorithms to find the most equipped technicians in their platform to fix particular phone damages. A technician who does more repairs and garner generally positive reviews will be tasked to do the most difficult repairs. CellSavers features three levels of technicians, as trust on a technician grows, his/her level will grow and he/she will have more jobs. Last Dec 21, CellSavers announced that they were able to raise $3 million seed funding led by Sequoia Israel. Currently, the service is active in several cities in the US and recently launched in San Francisco. The investment will help CellSavers expand into other major US cities and increase its competitiveness in the market.
