Given the number of companies offering contract packing services, it might be a challenge determining which of them can provide you with what you want. All of them seem to be of high-quality, but unless you go into details, you won’t know which choice would be suitable for you. There are steps you can take to narrow your options and find the right packaging company.
Conduct a needs analysis
Even if the packaging company offers quality services, it does not mean they are a perfect fit for you. It is also important to consider what you need before determining which company to choose. Do you want customised packaging? Do you want the company to have a quick turnaround time? Do you want them to provide labelling services too? The responses to such questions will help you decide which choice would be perfect for you.
Check their experience
You also need to have an idea if the company has enough experience in running this type of business. If they have been around for quite some time, it means that they have dealt with a lot of issues over the years. They are suitable for you if you want an experienced company that won’t commit severe mistakes and can attend to all your needs.
Do an inspection
You can read about the services they provide online, or you can visit the site to understand how they work. If you see the process in packaging and delivery, it will be apparent to you that you are with the right partner. However, if you see that the process is messy and they don’t have a transparent system, you need to look for other options.
Sit with a representative of the company to ask essential questions about how they run the business. If there are still issues you are not entirely sure of, let them know about them. You should get the answers to these questions now rather than wait until you start a partnership before asking. If you don’t feel satisfied with the responses, you can still search for other options.
Determine if you can work with them
Apart from their expertise in this area, you also need to know if they are easy to work with, or else you will have a hard time. When you have issues with them, you can’t easily communicate. They might also make it hard for you to conduct follow-ups with them if you have delivery complaints from your customers. If right from the start, you seem to have a hard time dealing with them, you better look for other choices.
Make sure you are not far from the facility
It is easier for you to follow-up if there are issues when you are close to the facility than when you are far away. You can get updates from them too. You will also see if there is an issue on-site that delays delivery. If you are far away, you won’t have this luxury.
Choosing the right ecommerce fulfilment company is challenging, but you need to take time since it is vital to the success of your business.