Technology makes everything so much easier; everyone can stay in touch, send completed assignments, and collaborate on projects all at the touch of a button. Despite this, most companies still don’t use technology to its full potential in their daily business. With all the advancements being made in the technological industry, it won’t be long before even email correspondence becomes dated. Bring your company into the 21st century by adopting the following tech into your business.
How technology Changed The Way We Do Business
Heads in the cloud
In the past, people would run applications or programs from software downloaded on a physical computer or server in their building. Although this got everyone on the same servers at work, the downloading process was relatively slow. Now a company like Tierpoint can get all your employees to access the same applications through internet-based computing. Welcome to the cloud. Businesses with growing bandwidth demands can benefit from the cloud’s flexible capacities. Smaller businesses in particular can benefit from cloud-based backup and recovery solutions that save time, avoid large up-front investment and roll up third-party expertise as part of the deal.
Communications
Thanks to emails, texts, and instant messaging apps, keeping in touch with your colleagues is now instant, and more effective than ever. Use software such as Slack, Hipchat, or Campfire to instantly pass work updates to your colleagues, share files, start conversations for group projects, and automate tasks. This is quicker than typing an email and waiting for the recipient to type one back.
Telecommuting
When looking to save money, technology has made it possible for small businesses to benefit from telecommuting. So far, telecommuting is a widely untapped cost-cutting potential. Once you’re earning enough money to expand your business, telecommuting will save you from having to search for an office building that is big enough to accommodate all your new employees, and filling the space with new furniture. As a result, it keeps your utility costs low. If you need some face to face time with your employees, it’s easy to schedule a monthly meeting, and they won’t mind traveling to see you every once in a while. With technology, employees can access the work servers from home, and they can still collaborate with their colleagues through video conferences, or instant messenger apps.
Customer services
No matter how far your company has come, constructive criticism will always be your greatest resource. Customers can provide the best feedback, but only if they can contact your directly. In your website, include your email address, or links to your social media pages, so your customers can instantly get in touch with you to discuss your products, the efficiency of your website, and the quality of your service. Not only can you display the positive testimony on your website to attract more customers, but you can also use their feedback to fix any faults and improve your services. You could also use technology to deliver a more personalized experience; Amazon, for example, uses browser history to make personal recommendations based on customer spending trends.
